How AI Technology Will Transform Customer Engagement
While it might seem like artificial intelligence should stay out of customer service, it’s actually a major advantage for creating great customer experiences. Human interaction is still important, but today’s shoppers expect brands to know their needs and respond quickly and accurately — something AI excels at. AI technology can help identify and meet customer […]
Bloomreach named a Strong Performer in The Forrester Wave™ for Cross-Channel Marketing Hubs 2024!
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Venture Group Improves the Customer Experience With Bloomreach Engagement’s Native WhatsApp Integration
For over 25 years, Venture Group has poured its heart and soul into crafting a culinary empire, with over 16 cherished establishments scattered throughout southern Tenerife. These venues are recognized as some of the best places to eat in Tenerife and offer a diverse range of dining options.
Bloomreach named a Visionary in the 2024 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs
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Introducing Rich Communication Services: The Future of Mobile Messaging
Rich Communication Services (RCS) is revolutionizing mobile messaging, and Bloomreach is at the forefront. We’re thrilled to be the first omnichannel marketing platform to support RCS natively. Introducing this powerful feature not only elevates our mobile messaging offering but also empowers our customers to be among the first to innovate their marketing strategies and engage […]
Marketing on Roblox: The Next Big Thing or Just Hype?
Virtual concerts on Roblox gained massive popularity during the pandemic, but did you know brands are now using the game to leverage immersive marketing tactics to connect with Gen Z and Gen Alpha? In this episode, Roxy and Elena explore the growing appeal of Roblox as a marketing channel, where major brands like Nike, Hilton, […]
