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The AI Company for Personalization

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Loomi Personalizes the Customer Experience

With apps spanning email, web, ads, search, and more — and agents spanning marketing and conversational shopping — Loomi brings real-time personalization to life at every customer touchpoint. 

Serving 1,400+ global brands
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Patents for AI/ML
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Powering 250 million searches each day
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Helping marketers execute 100,000 email campaigns each day
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Powering the equivalent of 25% of all ecommerce experiences in the US and UK
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Driving innovation with the help of 900+ global employees
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The History of Bloomreach

The moments, milestones, and breakthroughs that shaped us.

2009

Bloomreach is founded by Raj De Datta and Ashutosh Garg,

with the idea that every online experience could be vastly improved if they were catered to the specific needs and interests of the individual customer – all powered by smart algorithms that got smarter every day.

2012

The public launch of the first Bloomreach product,

which uses smart algorithms that understand the language customers use to search, and helps businesses automatically deliver landing pages that match the searcher’s intent – and rise to the top of search engine results.

2014

Bloomreach launches two new products for commerce.

The first offered an AI-driven site search solution that delivers relevant results across search and facet navigation. The second put data-driven tracking, experimentation, and solutions in the hands of merchandising teams.

2016

Bloomreach joins forces with Hippo,

a leading open-source Web Content Management company, creating the first digital experience platform that combines content, search, and merchandising.

2020

Bloomreach officially powers over $200 billion

in digital commerce experiences, representing the equivalent of 25% of all retail ecommerce experiences in the US and UK.

2021

Bloomreach acquires Exponea,

the leading Customer Data and Experience Platform (CDXP), and announces an investment of $150 million from Sixth Street Growth to fuel the ongoing growth of its digital commerce experience platform.

2022

Bloomreach raises $175 million,

led by Goldman Sachs Asset Management, and more than doubles its valuation in one year to $2.2 billion, solidifying the company’s position as the world’s #1 Commerce Experience Cloud.

2022

Bloomreach exceeds $150M,

the world’s #1 Commerce Experience Cloud has achieved a new growth milestone as the company surpassed $150 million in annual recurring revenue (ARR) at the close of 2022, with its fourth quarter garnering the largest new ARR number in the company’s history.

2023

Bloomreach unveils conversational shopping capabilities, 

with the launch of an AI-powered shopping companion designed to turn complex searches into guided conversations. 

2024

Bloomreach acquires Radiance Commerce,

growing our expertise in conversational AI.

2024

Bloomreach announces partnership

with Google Cloud Vertex AI and NVIDIA to further revolutionize ecommerce.

2025

Bloomreach surpasses $260 million in annual recurring revenue,

fueled by rapid adoption of Loomi apps and agents. Bloomreach also achieved positive free cash flow and record-high net new ARR in 2025.

2026

Bloomreach launches Loomi Connect,

bringing brand search intelligence to the OpenAI marketplace. 

2026

Bloomreach announces the general availability of Loomi marketing agent,

designed to convert a single prompt into a fully-built campaign workflow.

2026

Bloomreach deepens partnership with Databricks,

extending AI personalization across email, web, and more through new CustomerLake integration.

Award-Winning Technology

Rated by Analysts and Our Customers

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Gartner Recognizes Bloomreach as a 2022 Customers’ Choice for DXP

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2021 Leader in The Forrester Wave™: Cross-Channel Campaign Management

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TOP 50 BEST Marketing and Digital Advertising product software 2025

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2023 Best Unified Customer Experience winner

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Trustradius TOP RATED 2025

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We are a verified Trusted seller by TrustRadius

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2023 MarTech Breakthrough Award for Best Overall Marketing Automation Platform

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Bloomreach is proud to be a certified member of the MACH Alliance

Our Mission

Drive magical and measurable experiences for people and businesses.

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Our Leaders

Our executive team drives strategy and innovation across our organization.

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Join the Team

See our open positions and learn more about what it means to work at Bloomreach.

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